WristScribe Support

WristScribe Support

Need help with WristScribe? You’re in the right place.

Contact

Email us at info@ctrlaltgo.ca and we’ll get back to you as soon as we can.

Frequently Asked Questions

Why doesn’t my note get organized into sections?
Organizing notes requires Apple Intelligence, which needs a supported iPhone with Apple Intelligence turned on. If your device doesn’t support it, or it’s turned off, you’ll still get a full transcript — just not the organized version. You can turn Apple Intelligence on in Settings → Apple Intelligence & Siri.

Can I record without my iPhone nearby?
Yes. Start a recording from your Apple Watch and it will sync to your iPhone automatically once they’re back in range, where it gets transcribed and organized.

Can I import audio I already recorded elsewhere?
Yes, with WristScribe Pro. Import an existing audio file and WristScribe will transcribe and organize it the same way it does a live recording.

What happens to my recordings?
That’s up to you. In Settings, you can choose to keep recordings forever, delete them automatically after 30 days, or delete them as soon as the note is written.

How do I restore my purchase?
Open Settings within WristScribe and tap Restore Purchases. If you’re signed in with the same Apple ID you originally purchased with, your subscription or lifetime unlock will be restored.

How do I cancel my subscription?
Subscriptions are managed through your Apple ID, not inside WristScribe. Go to Settings → [Your Name] → Subscriptions on your iPhone to manage or cancel.

I found a bug or have a feature request.
Email us at info@ctrlaltgo.ca — we read every message.